Please note that you may experience some delay during our peak season from July â August and from December â January. AXA Travel Insurance offers comprehensive coverage, including up to HK$25,000 for trip cancellation due to Outbound Travel Alert. If anyone insured under your travel policy has an illness, injury or accident and you need to make a claim for costs which you think will be over £300, you need to call our emergency medical helpline on +44 (0)1737 815 626.. Lines are open 24 hours a day, every day. Please find a claim form for completion enclosed. Please attach the relevant supporting documents with your claims submission to expedite claim processing. Date Sent: Claim Ref: AXA Assistance Claims PO BOX 3 Athlone Co Westmeath I have read and fully understand the declarations above. When AXA have received your details, the claims team will register your claim and be in touch with you throughout the process. Travel Claim Form Proof of travel (e.g. If you are one of policyholders in this list, do reach out to us via our Customer Care team.. Unpresented Cheques. Emergency medical assistance: 0203 362 2451 ^ 24 hours a day: Non-emergency claims: 0330 400 1505 ^ (UK) 0203 362 2450 ^ (from outside UK) Mon - Fri 9am - 5pm Please only upload files that end in types: .xls, .xlsx, .doc, .docx, .jgp,.gif, .png, .jpeg, .pdf, .txt Our claims officer is reviewing your submission and will update your claim status in 14 working days' time. 199903512M To expedite your claim, please (1) Complete this form, (2) Prepare the relevant documents listed on page three and four, and (3) Email [Customerâs Data Privacy Consent] In connection with my/our and/or the claimantâs claims, I/We give consent for AXA Insurance Pte Ltd (âAXAâ) and their respective representatives or agents to collect, use, store, transfer and/or disclose the information (including that provided by sources other than myself) concerning me/us and/or the claimant, to or with all such persons (including any member of the AXA Group or any third party service provider, and whether within or outside of Singapore and the Policyholder when claiming under a Group Policy) for the purpose of enabling AXA and their respective representatives or agents to provide me/us and/or the claimant (where applicable) with services required of an insurance provider, including the evaluating, processing, administering and/or managing my/our and/or the claimantâs claims or the Policyholder Group Policy(ies) with AXA (as the case may be), and for the purposes set out in AXAâs Data Use Statement which can be found at http://www.axa.com.sg (âPurposesâ). Email: email@example.com Customer Service Hotline: (852) 2867 8688 Fax: (852) 3160 4241 Address: 5/F, AXA Southside, 38 Wong Chuk Hang Road, Wong Chuk Hang, Hong Kong. During this period you will receive our update on your claim within 21 working days. ... Download & fill-out the Claim Form. Please ensure the highlighted fields are filled in correctly. As a general policy, our travel insurance policies are designed to protect you against the unexpected and not for cancellation cover for events that could reasonably be expected to cause a claim. Emergency medical assistance from abroad. Please quote our reference number when corresponding with us. In certain circumstances, additional information may be required in order for further confirmation. At AXA, we understand that no-one wants to make a travel insurance claim. Detailed description of the circumstances of the Claim. I confirm that all statements, details and documents submitted are accurate. Documents Required (Please tick against the documents you have submitted). Please note: Examples of an incident are illness or accident during the vacation, strikes, an immediate return home due to an emergency at home. In â¦ ¾ýÇéû»Åé³«åj¶[®W§ïî?ìð§¯ÖëÝbóüyôâåyôûÓ'IàãQ¥ð7+x´Y¥qFï/>a D,i$²Xðèý-@|ý.®¶ÐZtEßróíë§O~ü8ýGôþ§O^A[}úä¤2Ó¼ÐL3½ÿ2y~áN¿L¾ªÉl*'«é ãø´ÜLÅdMO8ü. Please quote our reference number when corresponding with us. AXA is committed to making claims clearer. AXA Affin General Insurance wishes to inform that trip cancellation claim and all benefits related to COVID-19 for travel policies purchased on and after 31st January 2020 (for China) and 12th March 2020 (worldwide except China) will not be covered. Please note: Please include documentation from the travel agent/travel organizer and of unused services (e.g. Travel Claim Form. Our Travel Insurance is specifically designed for companies that want to offer valuable support for people whether travelling near or far from home.. 8 Shenton Way #24-01 AXA Tower Singapore 068811 AXA Customer Centre #01-21/22 1800 880 4888 firstname.lastname@example.org Co. Reg No. If you'd like to make a claim against your travel insurance policy, please fill in and submit an AXA Travel Insurance claims notification online. Thank you for your online Travel Claim notification. If you have to make an insurance claim, it can be a very stressful time, especially when your lifeâs already busy. AXA wonât engage in such activities otherwise. 1.9% * of our travel insurance policy holders needed to make a claim in the last year, with an average claim pay out of £855 *. Your current browser version is no longer supported. Claim forms are made available for all your claim needs. Generally, the following applies: Based on the travel recommendations issued by the FDFA, AXA covers the cancellation costs of vacations in and travel to countries that are subject to travel restrictions/travel warnings 30 days prior to the start of your trip at the earliest. [Authorization] I / We hereby consent to and authorize the medical practitioner involved in the claimantâs care to discuss and disclose treatment details and discharge arrangements with and to AXA Insurance Pte Ltd. I/We agree that a copy of this consent shall have the validity of the original. Send the necessary documents to any Metrobank branch, or file your application through your AXA Financial Advisor. How to make a claim. Please use alternative browsers to access this site. Please review and ensure all details are accurate before you proceed. Have you made a claim against any other party in respect of this event? Existing claims. ... ex-employer(s) or elsewhere. Completed claim form Policy Verification I hereby declare that all information, answers, and documents given in connection with this claim are true and correct to â¦ Unclaimed Policies. ... By submitting this form, I agree with AXA's use of my personal data above to conduct direct marketing in relation to insurance products issued by AXA. Please note that you may experience some delay during our peak season from July â August and from December â January. Buy online now! Business Hour: 9:00am to 5:30pm Monday to Friday, 9:00am to 1:00pm Saturday If for any reason, AXA requires further information to process your claim, weâll notify you and then you can resubmit the information online to ensure the claim is processed as quickly as possible. By email: Send the completed claim form(s)m. with all supporting document(s) to email@example.com 24-hour Emergency Assistance Hotline Telephone: (852) 2861 9285 We paid over 94.2% of customersâ travel insurance claims in the last year *. Thank you. Click Yes to continue or click No to return. AXA deems it relevant to provide updates on customer eligibility for trip cancellation claims, if they purchased Smart Traveller and booked their trips to: Mainland China before December 31, 2019 Hongkong and Macau before February 2, 2020 In addition, the following information is needed to process your claim. For any cancellation claims for overseas bookings, you should first ask your airline or travel provider to postpone your trip or arrange a refund. So at the time you need us most, weâll be there to help you every step of the way. default Policy details ... Reason for the fight cancellation/delay: Your answer. SmartTraveller Claim Form To speed up the process, please (1) Complete this form, (2) Prepare the relevant documents listed on page two, and (3) Submit them to AXA Office as soon as possible. Collect (312) 935.1719 We are looking for the following claimants who have yet to present their cheques. ... Travel Insurance. Please contact us to start the claim process and obtain a claim form: Toll Free (855) 327.1442. I, the claimant agree to abide by the terms & conditions. AXA INSURANCE PTE LTD Travel Claim Form Policy/ Certificate No. TRAVEL & LOSS DETAILS Travel Period (DD MM YY) Submitting a claim. Trip Delay / Cancellation Financial Emergency Others (Please note: The attending physicianâs report in Part II along with discharge summary & FIR (in case of injury) are essential for claim under this section) Patient / Claimant Details: I understand that submission of a complete set of documents and information will enable my claims to be promptly evaluated. [Declaration] I/We confirm that I am/We are the claimant and/or the Policyholder and I/We declare that all the particulars given above are to the best of my/our knowledge true and correct. Please note: Total file size should not exceed 3MB. Submitting a claim. AXA France IARD S.A. (Branch No: 624115. Review the claim form for supporting documentation required; Contact AXA Assistance USA for any policy and claim questions . Below are forms that you can use.
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